These Terms & Conditions govern your use of the jililo platform and all services offered through jililo.app. Please read them carefully before registering or using any jililo service. By accessing jililo, you agree to be bound by these terms.
Last updated: May 2026 | Effective immediately upon account registration
Important points every jililo member should know before playing
You must be at least 21 years of age to register and use jililo, in compliance with Philippine gambling regulations. jililo reserves the right to request proof of age at any time and to suspend accounts where age verification cannot be completed.
Each individual may hold only one jililo account. Creating duplicate or multiple accounts is strictly prohibited and may result in the permanent suspension of all associated accounts and forfeiture of any balances held therein.
You are solely responsible for maintaining the confidentiality of your jililo login credentials. Any activity conducted through your account is your responsibility. jililo will never ask for your password via chat, SMS, or email.
All financial transactions on jililo must be conducted using payment methods registered in your own name. Third-party deposits are not permitted. Withdrawals are subject to identity verification in accordance with PAGCOR KYC requirements.
All jililo bonuses and promotional offers are subject to specific wagering requirements and terms. Bonus abuse, including the use of multiple accounts to claim the same offer, will result in the cancellation of bonuses and may lead to account suspension.
Fraudulent activity, collusion, use of automated software or bots, money laundering, and any attempt to exploit technical errors or vulnerabilities in jililo games are strictly prohibited and will be reported to the relevant Philippine authorities.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member," "Player," or "User") and jililo ("jililo," "we," "us," or "our"). By accessing jililo.app, creating an account, or using any jililo service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use jililo.
These Terms govern your access to and use of the jililo platform, including all games, features, promotions, and services available through jililo.app and any associated mobile interfaces. These Terms apply to all visitors, registered members, and any other persons who access or use jililo in any capacity.
By registering a jililo account, you represent and warrant that: (a) you have read and understood these Terms; (b) you meet all eligibility requirements set out herein; (c) you are entering into this agreement voluntarily and of your own free will; and (d) you have the legal capacity to enter into a binding contract under Philippine law.
jililo reserves the right to update or modify these Terms at any time. Continued use of jililo following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To register and use jililo, you must satisfy all of the following eligibility criteria:
jililo reserves the right to verify eligibility at any time and to suspend or terminate accounts where eligibility requirements are not met. Providing false information to circumvent eligibility requirements is a material breach of these Terms.
To access jililo's real-money gaming services, you must register a jililo account by providing accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and any other information requested during the registration process.
You are permitted to hold only one (1) jililo account at any time. The creation of multiple accounts by a single individual is strictly prohibited. jililo employs technical and manual measures to detect duplicate accounts, and any accounts identified as duplicates may be suspended without notice, with all balances forfeited.
jililo is required to conduct Know Your Customer ("KYC") verification in accordance with PAGCOR guidelines and applicable Philippine anti-money laundering laws. You may be required to submit a valid government-issued Philippine ID, proof of address, and other supporting documents. Failure to complete KYC verification may result in restrictions on deposits, withdrawals, or account access.
You are solely responsible for maintaining the security of your jililo login credentials. You must not share your username, password, or one-time PIN with any third party. jililo will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain credential security.
jililo supports deposits and withdrawals via the following Philippine payment methods: GCash, PayMaya (Maya), and bank transfers through major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts are also accepted where available.
All deposits and withdrawals must be made using payment methods registered in your own name. Third-party transactions — where the payment source belongs to a person other than the registered jililo account holder — are strictly prohibited and may result in account suspension and reversal of funds.
Minimum and maximum deposit and withdrawal limits apply and are displayed within your jililo account dashboard. jililo reserves the right to modify these limits at any time with reasonable notice. Withdrawal requests are subject to identity verification and may be delayed pending completion of KYC procedures.
jililo does not accept or process transactions involving cryptocurrency of any kind, nor credit card deposits for gambling purposes, in compliance with applicable Philippine regulations.
jililo may offer bonuses, free credits, cashback, and other promotional incentives to eligible members from time to time. All such offers are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry periods, which will be communicated at the time the offer is made.
Bonuses are intended for personal recreational use only. The following activities constitute bonus abuse and are strictly prohibited:
jililo reserves the right to withhold, cancel, or reclaim any bonus or associated winnings where bonus abuse is suspected or confirmed. Decisions made by jililo regarding bonus eligibility and abuse are final.
All games available on jililo use certified random number generators ("RNG") to ensure fair and unpredictable outcomes. Game results are not influenced by jililo or any third party. Return-to-player ("RTP") rates for individual games are available within the game information panels.
In the event of a technical malfunction, disconnection, or system error during a game session, jililo will make reasonable efforts to resolve the issue and restore the game to its correct state. Where this is not possible, jililo may void the affected round and return the wagered amount to the player's account. jililo's decision in such matters is final.
Players are expected to conduct themselves with integrity at all times. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in collusion with other players will result in immediate account suspension and may be referred to the relevant Philippine authorities.
The following activities are strictly prohibited on jililo and constitute a material breach of these Terms:
jililo reserves the right to take any action it deems appropriate in response to prohibited activities, including account suspension, forfeiture of balances, and referral to law enforcement authorities.
All content on jililo.app — including but not limited to text, graphics, logos, game assets, software, and user interface elements — is the property of jililo or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use jililo solely for personal, non-commercial gaming purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any jililo content without prior written consent from jililo. Unauthorized use of jililo's intellectual property may result in legal action.
To the maximum extent permitted by applicable Philippine law, jililo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of jililo, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.
jililo's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of jililo shall not exceed the total amount deposited by you into your jililo account in the thirty (30) days immediately preceding the event giving rise to the claim.
jililo does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. jililo will make reasonable efforts to maintain platform availability but does not guarantee uninterrupted access.
jililo is committed to promoting responsible gaming practices among all members. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from within your jililo account settings at any time.
If you believe your gaming behaviour is becoming problematic, we strongly encourage you to make use of these tools and to visit our Responsible Gaming page for further guidance and support resources. jililo strictly enforces the 21+ age requirement and will not knowingly permit minors to access its services.
Gambling is addictive. Know when to stop.
jililo reserves the right to suspend, restrict, or permanently close any jililo account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination of your account, any real-money balance remaining after deduction of applicable bonuses and pending investigations will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements. jililo's decision regarding account termination is final, subject to any applicable regulatory review process.
jililo reserves the right to amend, update, or replace these Terms at any time. Where changes are material, jililo will endeavour to provide reasonable advance notice via email or an in-platform notification. The date of the most recent revision will be indicated at the top of this page.
Your continued use of jililo following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using jililo and may request account closure by contacting our support team.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of jililo shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first contact jililo's support team to attempt to resolve the dispute informally. jililo will make reasonable efforts to address your concern within a reasonable timeframe. If the dispute cannot be resolved informally, either party may pursue the matter through the appropriate Philippine legal channels.
Where jililo operates under a licence issued by the Philippine Amusement and Gaming Corporation ("PAGCOR"), disputes relating to game outcomes or platform conduct may also be referred to PAGCOR for review in accordance with its applicable procedures.
If you have any questions, concerns, or complaints regarding these Terms or your jililo account, please contact our support team through the live chat feature available on jililo.app, or reach us by email at:
support@jililo.app
Our support team is available 24 hours a day, 7 days a week, and is staffed by Filipino-speaking agents who can assist you in both English and Filipino. We aim to respond to all written enquiries within 24 hours.
Now that you know the rules, you're all set. Join thousands of Filipino players enjoying slots, bingo, live dealer games, and more on jililo — the online gaming platform built for the Philippines. Must be 21 years or older to register.
Must be 21 or older. Play responsibly. Gambling is addictive. Know when to stop.